Platform – CRM, predictive VoIP and lead management

01 — CRM

The CRM that follows every deal from start to finish.

From first contact to signed contract: customer records, documents and every step of the work stay in one place, visible to the people who need them.

Customer records with the fields you need
Contracts, documents and OTP e-signature
Custom workflows and outcomes for every client project
Agencies and sub-agencies, commissions, contests and HR

Contract list in Yunes with deal status, outcome, attachments, customer and product

Yunes dashboard with contracts per agent, monthly target, contracts per product and real-time telephony data

Dashboards: the right numbers for every role.

Agents see their targets, team leaders see their team, management sees every site. Each with their own dashboard.

Real-time statistics · who is on a call, who is on a break, how much is being produced
History and KPIs · by agent, group, site and period
Wallboards · contests and leaderboards on the big screen in the office

02 — VoIP and Predictive

The phone is already inside the CRM.

The fifth-generation predictive dialer dials for you and only passes answered calls to the agent. No ringing into the void, no voicemail.

Predictive dialer and automatic callbacks
IVR, queues and text-to-speech
Call recording

Listening, whispering and conferencing
One-click transfer to the back office
Geographic and inbound numbers issued by us

0€ per seat. You only pay for calls.

Automated campaigns: they call, qualify and hand you the lead.

Step 1 Upload your list
Step 2 Bots and IVR call
Step 3 A lead is born
Step 4 You call them back

Already have a CRM?

Keep your CRM. Use our VoIP.

If your current system works for you, you don’t have to change it: we connect your PBX or dialer to our switch with a SIP trunk, and you only pay for the traffic you use.

Let’s talk

SIP trunk to your systemAll we need is the IP of your PBX or dialer: we take care of the rest.
Inbound and outbound callsCalls to landlines and mobiles, with the quality of our switch.
New numbers or your existing onesWe issue new numbers or port the ones you already have.
No fees, just trafficAnd to try it out, we give you €50 of free traffic.

03 — Leads and integrations

Every lead lands in the right place.

Yunes landing pages and forms collect contacts, privacy notices and consent. Partner leads come in automatically via API and are ready to work straight away.